Cancellation Policy
You are registering for a monthly access subscription account with Tiny Brander. Tiny Brander Software Access Subscription : This account will give you full access to the Tiny Brander software platform and unrestricted ability to create your own custom branded health supplement brands and offers. You will be charged $127 for each 30 day period your account remains active.
Tiny Brander DFY Ads Subscription : This account will give you full access to our dedicated media buying team, who can set up and manage your ad accounts for you. You will be charged $397 for each 30 day period your account remains active.
If you wish to terminate your accounts with Tiny Brander, you may do so at any time by emailing into support@tinybrander.com or calling our dedicated customer service team at +1 888-635-2528 .
Once accounts are closed all web stores, funnels, branding, templates, offers, sales information, customer information and history will be deleted and will be unrecoverable. All access to the media buying team will be revoked. In order to avoid the recurring charge you must contact us to cancel prior to the rebill date. We are unable to offer refunds on subscriptions after the charge has been processed.
Refund Policy
Due to the pay as you go nature of the subscription product you are registering for no refunds are offered except under the following circumstances. 1. You contacted our customer service team prior to your rebill date and they failed to cancel your account prior to the charge processing. This contact to cancel needs to be documented in our help desk ticketing system or phone logs, both of which are independently recorded and logged. 2. The software platform was unacceptably inoperable during the period of your trial and/or monthly billing cycle. As with all software platforms occasionally we may experience service interruptions and therefore "unacceptably inoperable" is defined as unable to access the platform for a period of 48 hours within a 30 day billing cycle.
Other products within the Tiny Brander offer include.
Done For Your Store Set Up
Design credit pack
Google Ads Masterclass
Fast Pass Jump The Line VIP Experience
Product Inventory Pre Purchases
Once these products have been activated and / or accessed no refunds will be offered.